Terms & conditions

Welcome to AnandaBazar

These Terms & Conditions govern your access to and use of our websites, mobile experiences, and any online services or tools we operate (collectively, the “Site”), as well as your interactions with us related to property information, bookings, project updates, and customer support (collectively, the “Services”). By accessing or using the Site/Services, you agree to be bound by these Terms. If you do not agree, please do not use them.

Who We Are & What This Covers

AnandaBazar is a Bangladesh-based real estate ecommerce site focused on secure, transparent land and property solutions—emphasizing verified documentation, legal compliance, and customer-centric delivery across land acquisition & development, sales & marketing, construction & project management, and property management.

Eligibility & Your Account

• You must be at least 18 years old and have legal capacity under Bangladeshi law.
• If you create an account, you’re responsible for safeguarding your credentials and for all activity under your account.

Permitted Use

You may use the Site only for lawful purposes and in accordance with these Terms. You agree not to:

• Misrepresent your identity or make fraudulent inquiries.
• Scrape, copy, reproduce, or redistribute Site content except as expressly allowed.
• Upload malware or attempt to interfere with Site security or availability.
• Use automated tools (bots, crawlers) except for standard search engine indexing.

Information on Properties & Projects

• Informational only. Content on the Site (availability, prices, areas, specifications, timelines, visuals, maps, sample plans, amenities, etc.) may change and is illustrative.
• Pre-transaction diligence. Visit the site (where applicable), review sanctioned drawings/approvals/title docs, and read booking/allotment/registry docs carefully.
• Third-party dependencies. Utilities, public infrastructure, and regulatory approvals may be provided by third parties; timelines/scope depend on those entities.

Booking, Payments, & Cancellations

The specifics for a project are set out in the booking form, allotment letter, and sale/lease documents. At a high level:

• Booking/Token Money—reservation requests are subject to verification and approval; any hold period will be stated in the booking document.
• Payment Schedules—milestones and accepted payment modes are defined per project; applicable taxes/fees/charges are payable by the customer unless stated otherwise.
• Late Payments/Defaults—late fees, rescheduling, and consequences (including cancellation/forfeiture) are governed by signed project documents.
• Refunds/Withdrawals—follow project-specific policy and may account for administrative/legal/marketing/third-party costs as stated.
• Banking/AML/KYC—identity/KYC may be requested; transactions may be declined/reversed to comply with AML/sanctions rules.

Site Content, IP & Limited License

• All site content (text, designs, logos, images, layouts, graphics, code) is owned by or licensed to AnandaBazar and protected by IP laws.
• We grant a limited, revocable, non-transferable license to access/print pages for personal, non-commercial use.
• You may not copy, frame, mirror, scrape, data-mine, compile databases, or exploit the Site/content for commercial purposes without prior written consent.

User Contributions (Reviews, Comments, Messages)

If the Site allows you to post comments/reviews or send inquiries:

• You are solely responsible for your content. Do not post unlawful, defamatory, obscene, infringing, misleading, or promotional spam content.
• You warrant you have the rights to the material you post and grant us a worldwide, royalty-free, non-exclusive license to use, reproduce, translate, and display such content in connection with the Site/Services and our business.
• We may monitor, moderate, or remove content at our discretion and without notice.

Third-Party Links & Tools

The Site may contain links to third-party websites, maps, calculators, financing tools, or ads. We do not control or endorse third-party content and are not responsible for their accuracy, availability, or practices. Use them at your own risk and review their terms/privacy notices.

Privacy, Cookies & Communications

• Privacy: Our Privacy Notice explains what personal data we collect, why, and how we process it.
• Cookies: We use cookies and similar technologies for core functionality, preferences, analytics, and (where used) advertising. You can manage non-essential cookies via your browser settings; blocking some cookies may affect Site functionality.
• Consent to Contact: By submitting your details, you consent to us contacting you (calls/SMS/WhatsApp/email) regarding your inquiry or related projects, subject to opt-out options where available.

Accuracy, Availability & Changes

• We aim for accuracy but do not warrant that the Site will be error-free, uninterrupted, or up-to-date at all times.
• We may improve, modify, or discontinue any part of the Site/Services, including project information, without prior notice.
• Visuals are artistic impressions or sample photographs unless expressly labeled as actual images; scale, colors, and features may vary.

Disclaimers & Limitation of Liability

To the maximum extent permitted by Bangladeshi law:

• The Site and its content are provided “as is” and “as available.” We disclaim all warranties (express or implied), including merchantability, fitness for a particular purpose, and non-infringement.
• We are not liable for indirect, incidental, special, exemplary, punitive, or consequential losses; loss of data, revenue, or profits; or business interruption arising from or related to your Site use or reliance on Site information.
• Nothing in these Terms limits liability that cannot be limited under applicable law (e.g., fraud).

Indemnity

You agree to indemnify, defend, and hold harmless AnandaBazar, its directors, officers, employees, and agents from any claims, losses, liabilities, damages, costs, and expenses (including reasonable legal fees) arising from: (a) your use of the Site/Services; (b) your breach of these Terms; or (c) your infringement of rights of any third party.

Hyperlinking Policy

You may link to our home page provided the link is fair and legal, does not damage our reputation, and does not suggest any association, approval, or endorsement where none exists. We may withdraw linking permission without notice. Use of our logo or artwork requires a trademark license.

Unavoidable Delays

We will not be liable for any delay or failure to perform caused by events beyond our reasonable control, including natural disasters, labor disputes, governmental actions, utility outages, epidemics, or network disruptions. Performance will be suspended only for the duration of the event and continue promptly thereafter.

Certain external events (e.g., natural calamities, industry-wide strikes, emergency regulations, utility failures, epidemics, or network outages) may temporarily prevent us from meeting timelines. We won’t be liable for those delays, and we’ll resume work as soon as conditions allow.

Governing Law, Dispute Resolution & Jurisdiction

These Terms are governed by the laws of Bangladesh. Unless the project documents specify arbitration or another procedure, the courts/tribunals in Dhaka, Bangladesh shall have exclusive jurisdiction.

Changes to These Terms

We may update these Terms from time to time. Changes take effect when posted on the Site with an updated “Last updated” date. Continued use after changes means you accept the revised Terms.

Friendly legal note

This is a professionally drafted, business-friendly Terms & Conditions page tailored to a Bangladesh real-estate context and aligned with AnandaBazar’s profile and services. Before publishing, have your local counsel review to align with your project-specific booking/allotment templates, VAT/tax treatment, and any RAJUK/municipal or sectoral requirements applicable to your projects.